Software Classes, Locations, Installation Processes, and Details

This page is depricated and shall be removed soon.   9/26/2014.

Types of Instruction Software Supported

General Use Software: All Labs and Technology Classrooms

• Software Requests
  • Macintosh users contact: clcmac@psu.edu
  • Windows users contact: winlabs@staff.win.psu.edu
• Installation Process: Upgrades take place between Spring and Fall semesters.

Instructor Courseware: All Labs and Technology Classrooms

We recommend you request installation when you order books. We need at least 6 weeks before the start of a semester to install, test, and distribute the software. Requests submitted less than 6 weeks before the start of a semester will be processed on a “best effort” basis.

• Software Requests
  • To request installation, contact:
    • Macintosh: clcmac@psu.edu
    • Windows: winlabs@staff.win.psu.edu
    • Linux: clc-linux@psu.edu
  • Instructors provide the following:
    • Course department, number, scheduled use
    • Example: English 4; Spring ’03; Weeks 3-6
    • Instructor email & phone
    • Documentation, purchase proof
    • Software complete license information
• Installation Process:
  • Instructor & CLC staff verify the software functions.
  • After verification, the Instructor orders needed licenses. 
  • Instructors provide technical support to users.
  • We do not perform software upgrades during a semester unless they fix critical issues or the upgrades are essential to the operation of the software.
  • We remove software at the end of the Spring Semester unless otherwise notified.

Demonstration Software: Instructor podiums, personal laptops, or loaner laptops

• Software Requests
  • Demonstration software can be installed in the following ways:
    • Macintosh software may be temporarily installed on Instructor podiums, personal or CLC loaner laptops.
    • Linux software may be temporarily installed on Instructor podiums or personal laptops.
    • Windows software can be temporarily installed on a personal or CLC loaner laptop.
  • To request a loaner laptop, email CLC-Laptop@staff.win.psu.edu with the information below:
    • Name, access ID, phone
    • Start & end dates needed
    • Required platform (Windows or Mac)
    • Instructors should request a loaner laptop at least 1 week in advance. Instructors should test software and podium network connection prior to each scheduled class. Software is removed from loaner laptops upon return.
  • Installation Process:
    • Software that expires within a semester and needs to be reinstalled the following semester should be purchased by faculty since the software is not truly being used in an evaluation/demo mode.
    • Technology Classroom podiums also have Ethernet DHCP ports for connecting personal or loaner laptops. For instructions on configuration and use, see: http://tns.its.psu.edu/services/LAN/mobilecomp.html.
    • For technical support with classroom or podium equipment, or for DHCP port assistance, contact the CLC Helpline: 777-0035